Email Management  - Wednesday 6 July - 5.30pm

• Building and maintain a email database
• Permission or opt in email marketing
• Email Management Software
• Promotional newsletters and offers

Web Site Maintenance  - Wednesday 13 July - 5.30pm

• Updating and editing web pages
• Content management
• Domain name management
• Site statistics and search engine optimisation

Customer Retention Management - Wednesday 20 July - 5.30pm

• What is CRM Software?
• Value of existing customers
• Building and maintain a customer database
• Learn about the lifetime value of a customer

Cloud computing - Wednesday 27 July -  5.30pm

• What is it and why use it?
• Creating and sharing documents
• Different types of software available
• Save money and improve efficiency

Courses willl be conducted by Nigel Ayling who has over 20 years experience in small business and marketing. Each course willlrun for approximately 2.5 hours and will give attendees a basic understanding of the topic, including practical examples, live demonstrations and take home course information.

Course costs are $75 per person, per course. A discount of $10 per person applies to any members of a local Chamber of Commerce, Tourism Group or Bega Valley Small Business Club.

Spaces are limited to 10 people per course and bookings are essential. For bookings calll Ruth Ayling on 0413 386 114 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it